New Patient Appointment Deposit Policy
- To help us reserve dedicated time for your pet and reduce missed appointments,
All New Patient appointments will require a deposit.
- A $85 deposit is required at the time of scheduling
- Appointments are not confirmed until the deposit is received
- The deposit will be applied to the cost of your visit at check-out
Cancellations & Rescheduling
- Cancellations or rescheduling made at least 24 hours prior to your appointment may have the deposit refunded, or applied to a future appointment
- Cancellations made with less than 24 hours’ notice, or failure to show up for the appointment, will result in forfeiture of the deposit
Late Arrivals
- If you arrive more than 30 minutes late, your appointment will be cancelled or rescheduled and result in forfeiture of the deposit.
Exceptions
- Emergency situations will be handled with compassion and discretion by our medical team
→ By scheduling an appointment with South Federal Animal Hospital, you acknowledge and agree to this policy.
We Look Forward to Seeing You!
These policies help us respect the time of our clients, staff, and the pets who need care.
